Investment summary

Investment in broadening the product range is paying off, as shown by the recent three-year EckohPAY deal with VFS, the imminent installation of EckohASSIST at a UK-based transport organisation and the launch of the new EckohPROTECT service for agent-assisted credit card payments (which keeps credit card details confidential from the agent). Eckoh announced it has sold its 27.5% stake in Telecom Express (which was fully impaired in the accounts) for £100,000 cash, payable in three equal instalments in June 2012, August 2012 and February 2013.

Last updated on 23/04/2012

Industry outlook

Eckoh’s customer base consists of consumer-facing companies that typically offer phone-based services to customers to enable them to buy products or services, pay bills or find out information. Eckoh's hosted services help companies to make their call centres more efficient while providing an automated process to aid customers with more routine enquiries or services.

Last updated on 23/04/2012